Nos services

Formations et consultance pour enrichir votre relation client.

A professional training session with attentive participants discussing customer experience strategies.
A professional training session with attentive participants discussing customer experience strategies.
Formation Relation Client

Apprenez à mieux gérer vos interactions clients.

Culture Client

Implantez une culture centrée sur le client.

Expérience Client

Optimisez chaque point de contact client.

Projets clés

Des formations qui transforment votre relation client.

A group of professionals engaged in a lively customer experience workshop.
A group of professionals engaged in a lively customer experience workshop.
Relation Client

Ateliers pratiques pour améliorer la fidélisation.

Trainer explaining customer-centric culture to attentive employees.
Trainer explaining customer-centric culture to attentive employees.
Culture Client

Instaurer une culture centrée sur le client en entreprise.

Participants collaborating during an experience client training session.
Participants collaborating during an experience client training session.
Close-up of hands exchanging ideas on customer experience strategies.
Close-up of hands exchanging ideas on customer experience strategies.
Expérience

Techniques pour enrichir chaque point de contact client.

Consultance

Conseils personnalisés pour optimiser la satisfaction client.

woman wearing yellow long-sleeved dress under white clouds and blue sky during daytime

Grâce à dap ivoire consultance, notre équipe a transformé notre approche client avec succès.

A. K.

A smiling professional woman in a modern office setting.
A smiling professional woman in a modern office setting.

Les formations ont vraiment amélioré notre culture centrée client, merci à toute l'équipe.

M. B.

A confident man giving a presentation in a bright conference room.
A confident man giving a presentation in a bright conference room.
★★★★★
★★★★★